In a care context, older people and relatives with impairments use the website — accessibility here is not a formality but a precondition for being reachable. This category covers practical implementation: sufficient contrast and font sizes, full keyboard operation, visible focus, understandable form errors, alternative texts, captions for videos and plain language. Added to this is running the website: hosting and availability, backups, updates, form security and monitoring that reports outages before relatives call in vain. We describe test steps that can be repeated without specialist knowledge, and say when an external review makes sense. We additionally show how accessibility and operational reliability can be turned into a short, recurring checklist.
On this page you will find all posts on the topic “Accessibility & operations”. The newest posts are at the top.
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Domain, mailboxes and logins in the purchase agreement, liability when the name stays, redirects, legal texts on the cut-off day: the project plan for a change of owner.
Heat warnings, power cuts, infection events, staff shortages: how care services define escalation paths in advance and keep their website usable in a crisis.
Contrast, large type, keyboard operation, alt text and accessible forms: how care services put accessibility into practice - as a direct conversion lever.
Why care services should have their website maintained regularly: security updates, availability, current content and data protection for sensitive data.
The BFSG has applied since June 2025: which care services are affected, what WCAG 2.2 requires and why accessibility matters most for an older audience.