Data Protection and Technology
Care touches on health data, and that is particularly sensitive information. Accordingly, questions about data protection, hosting and technology are important. The following answers explain how we set up your website in a privacy-friendly and technically solid way. You can find more on our page about data protection for care services. What data-minimising forms look like in practice is shown in our article on secure forms on care websites.
In short and in plain language
On this page you will find questions and answers on the topic “Data Protection and Technology”.
Each question has its own page with the answer. Below the question you see the start of the answer. Click on a question. Then you can read the whole answer.
At the bottom, a link takes you back to all questions.
- Where is my website's data stored? In German data centres, and this is a very deliberate decision. Enquiries from relatives and applications from professionals regularly contain sensitive information, sometimes…
- How do you handle enquiries involving health data? With particular care, because health data belongs to the especially protected categories under Article 9 GDPR and demands correspondingly high standards. Our principle is data…
- Are cookies and tracking necessary on the website? Necessary in the sense of indispensable they are not, and that is precisely our approach. We use tracking sparingly and transparently, only where it serves a genuine…
- Do I need a privacy policy and an imprint? Yes, both are legally mandatory for a commercially used website in Germany. The imprint follows from the Digital Services Act, the privacy policy from the GDPR. If they are…
- How secure is the website against attacks and outages? No one can responsibly promise absolute security, because there is no absolute security on the internet. What we do is consistently reduce risks, so that the most common attack…
- What happens to the data if I switch providers? Your data and content belong to you, fully and without restriction. This includes texts, images, your domain and the enquiries and applications received through the website. In…